My stay on April 5th was a complete disaster. In the middle of the night, a burst pipe flooded my room, soaking my belongings and making it impossible to stay there. After the flooding, the staff forced me to change rooms, but only after delaying and acting as if it were a burden for them. There was no apology or genuine concern for the inconvenience caused. - The room change felt rushed and unprofessional, with no effort to explain the situation or reassure me. - Despite the obvious fault in their maintenance, the hotel refused to offer any refund or compensation for the ruined stay. The lack of accountability and basic customer care was shocking. I strongly advise anyone considering this hotel to look elsewhere. Save yourself the stress and money—this place does not prioritize guest comfort or responsibility.

Hilal Boynukara

4 səviyyəli şəhər üzrə ekspert

Çok sıcak güler yüzlü bir aile oteli , eşimle biz çok memnun kaldık,konfor standartları gayet yüksekti, Otel sahibi Kemal amca ve leziz reçeller yapan eşine teşekkürlerimizi sunuyoruz.

Елена Назарова

11 səviyyəli şəhər üzrə ekspert

Классный отель с собственной парковкой, единственнный нюанс это включение горячей воды по запросу. Что бы принять душ, нужно спуститься на ресепшен и попросить что бы включили горячую воду. В остальном все прекрасно, 5 звезд ставлю.

Simre Otel

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Vitrin

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